Tandayo terms of use

Effective 24 September 2026.

Provider and service

Tandayo is provided by Premex AB, registration number 559253-4134, Jerikovägen 12, 141 32 Huddinge, Sweden. Contact contact@premex.se. The service helps household members organise and share chores and routines.

Accounts and households

Keep your account credentials private and provide an email address you control. Only invite people you are entitled to invite and explain how household information is shared. Use profiles responsibly, particularly when they concern children. A role called caregiver grants app permissions; it does not establish legal guardianship. Account holders must be at least 18 years old. Children use household profiles managed by a responsible adult. The adult must be entitled to provide their information and explain the child-friendly privacy information. A nickname is sufficient; do not add birth dates, health information or location data.

Using the app

We grant you a non-exclusive right to install and use Tandayo for its intended purpose while these terms apply. You keep rights to content you provide and permit us to store and process it as needed to operate the service. Do not upload unlawful content, disclose other people’s sensitive information, access accounts without permission or interfere with the service. Mandatory rights to interoperability, security research and other lawful uses are not restricted by this clause.

Tandayo is an organisational aid. It is not an emergency, medical or safety monitoring service. Offline changes can remain pending until a connection is available; a visible local action is not a guarantee that another device has received it.

Availability and changes

We may maintain and improve the service. We will explain material changes affecting use and give notice where required. We may restrict misuse or a security threat proportionately and explain the restriction where lawful. Statutory consumer rights, including remedies for defective digital services where applicable, remain unaffected. These terms do not exclude liability that cannot lawfully be excluded.

Ending use and personal data

You may stop using the service and delete your account through Settings → Delete account or https://tandayo.com/account/delete?lang=en. Re-enter your credentials and review the consequences before confirming. Other members keep their shared household content with your identifiers removed; if no other account remains, the entire household is deleted. Any proposed transfer of the caregiver role is shown before confirmation. Shared text containing personal information can be reviewed on request to dpo@premex.se. Uninstalling alone does not delete server information. The deleting app removes its local household cache and pending changes; offline devices cannot be remotely wiped while disconnected. The separate privacy notice explains personal data processing; accepting these terms is not consent to unrelated processing.

Charges, disputes and updates

Tandayo is initially offered free of charge in Sweden. There is no subscription or payment obligation. Any future paid offering requires clear information and agreement before charges arise.

Swedish law applies subject to mandatory protections in the consumer’s country of residence. Contact us first to seek a solution; consumers may use competent courts and, where applicable, the Swedish National Board for Consumer Disputes, https://www.arn.se. We will not limit mandatory consumer jurisdiction rights.